Salt Earth Studio Privacy Policy

We take your privacy seriously. Salt Earth Studio collects customer information in an effort to enhance customer experience, to better communicate with our customers about our services, products, and promotions, and to enhance the accuracy and performance of our operations. We will not sell, lease, exchange, transfer, or otherwise distribute your personal information to third parties other than described in this Privacy Policy. This Privacy Policy covers the entire website (“site,” “we,” “us,” or “our”) and addresses the use, disclosure, and security of the personal information we collect. By visiting or using this site, you accept and consent to the practices described in this policy and agree to be bound by the Terms & Conditions. 

Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your services and/or product selection)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

Emails

Abandoned cart emails

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your Customer Account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing emails

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

Order and account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

Visitor data

For customers

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

For website visitors

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

Data you send to us voluntarily via our contact forms

This website may collect the following information via its contact and enquiry form features (use of these features is optional):

  • Your name

  • Your contact information including email address and telephone numbers

  • The name and website address of your company

  • Other written information related to your enquiry that you provide


How we use this data

Collecting this data helps us to understand what you are looking for from the company and to improve our products and services.

Specifically, we may use data:

  • For our own internal records

  • To improve our products and services

  • To contact you in response to a specific enquiry

  • To customize the website for you

  • To send you promotional emails about products, services, offers and other things we think might be relevant to you

  • To contact you via email or telephone for market research purposes

We will not share your personal information with or sell it to third-party marketers.



Our service partners

We may use the following third-party service providers named below to process and store your data:

  • Mailchimp (The Rocket Science Group, LLC), which we use to manage email marketing subscriber lists and send emails to our subscribers. Read their privacy policy.

  • Google LLC, which provides our email service. We also use Google Analytics service to measure the performance of this website.

  • Squarespace, our website hosting provider.

We will not share your personal information with any other third-party unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed in accordance with the General Data Protection Regulation (GDPR).

Last updated: May 1, 2020